How to setup the integration between Entuity and BMC Helix via Intelligent Integration

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Sobre o curso

Course Description

Learn how to seamlessly connect Entuity Software and BMC Helix to create a unified, intelligent monitoring and service management environment.
This Expert Master.Tech course provides a step-by-step walkthrough of the full integration process — from system configuration to data synchronization and workflow automation — enabling IT teams to bridge network observability with ITSM efficiency.

What You’ll Learn

  • How to configure Entuity Software and BMC Helix for two-way integration.

  • Mapping Entuity events and topology data into BMC Helix ITSM and Helix Operations Console.

  • Creating incident workflows triggered by network alerts from Entuity.

  • Synchronizing status, priorities, and resolutions automatically between both platforms.

  • Best practices for maintaining performance, scalability, and secure API communication.

  • How to leverage dashboards and reports for end-to-end visibility across network and service layers.

Who This Course Is For

  • Network administrators and ITSM engineers managing enterprise environments.

  • BMC Helix and Entuity users who want to improve cross-platform automation.

  • Managed Service Providers (MSPs) integrating observability and service workflows.

  • Solution Architects designing unified monitoring + ITSM frameworks.

Course Format

  • Guided video lessons and live demo integrations.

  • Configuration templates and REST API examples.

  • Real-world use case: network event → automatic incident creation in BMC Helix.

  • Expert Master.Tech Certificate upon completion.

Take control of your observability and ITSM ecosystems —
Integrate Entuity Software with BMC Helix and unlock full operational visibility.

Exibir Mais

O que você aprenderá?

  • How to install and configure Entuity Software for enterprise-scale networks (telecom, energy, government, MSPs).
  • Device discovery and integration via REST APIs, SNMP, and ICMP.
  • Building customized dashboards to visualize performance, availability, and anomalies in real time.
  • Setting up proactive alerts and automated workflows to reduce downtime and operational costs.
  • Generating executive reports and metrics to demonstrate IT value to C-level stakeholders.
  • Scaling and securing your monitoring environment for multi-region or global operations.

Conteúdo do curso

Introduction
Unlock the full potential of network observability and performance analytics with Expert Master.Tech. In this intensive course, you’ll learn step-by-step how to deploy, configure, and manage Entuity Software by Park Place Technologies — a leading enterprise platform for unified network monitoring. Through practical sessions and real-world scenarios, you will master the tools and techniques used by global IT teams to ensure visibility, reliability, and efficiency across complex infrastructure

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