How to setup the integration between Entuity and BMC Helix via Intelligent Integration
Sobre o curso
Course Description
Learn how to seamlessly connect Entuity Software and BMC Helix to create a unified, intelligent monitoring and service management environment.
This Expert Master.Tech course provides a step-by-step walkthrough of the full integration process — from system configuration to data synchronization and workflow automation — enabling IT teams to bridge network observability with ITSM efficiency.
What You’ll Learn
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How to configure Entuity Software and BMC Helix for two-way integration.
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Mapping Entuity events and topology data into BMC Helix ITSM and Helix Operations Console.
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Creating incident workflows triggered by network alerts from Entuity.
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Synchronizing status, priorities, and resolutions automatically between both platforms.
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Best practices for maintaining performance, scalability, and secure API communication.
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How to leverage dashboards and reports for end-to-end visibility across network and service layers.
Who This Course Is For
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Network administrators and ITSM engineers managing enterprise environments.
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BMC Helix and Entuity users who want to improve cross-platform automation.
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Managed Service Providers (MSPs) integrating observability and service workflows.
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Solution Architects designing unified monitoring + ITSM frameworks.
Course Format
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Guided video lessons and live demo integrations.
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Configuration templates and REST API examples.
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Real-world use case: network event → automatic incident creation in BMC Helix.
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Expert Master.Tech Certificate upon completion.
Take control of your observability and ITSM ecosystems —
Integrate Entuity Software with BMC Helix and unlock full operational visibility.
Conteúdo do curso
Introduction
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23:39
